Calling the Helpline
What happens when I call?
When you call 1-800-333-HOPE, you’ll speak with an understanding, specially trained professional who is ready to answer your questions. He or she will connect you with the resources you’ll need to make a positive step forward. If someone you know is struggling with problem gambling – or if you need help for yourself – just call or text.
What happens when I text?
When you text HOPE to 61222, you’ll receive an automated message that will refer you to information/resources and State approved gambling treatment providers based on provided end user area code.
Will they know my name?
All communications are completely confidential, and non-judgmental. The person you’re speaking with will only know what you choose to share.
Is it expensive?
The call is free, and most treatment services you might pursue are also free of charge for qualifying individuals throughout Minnesota, or priced at a sliding scale against your income.
I’m not comfortable discussing my problems with a stranger.
It’s natural and understandable to hesitate sharing deeply personal – and sometimes painful – issues with someone outside your circle of relationships. But it can also be necessary to get the help you need. You’ll be speaking with someone in confidence who does not know you, will not judge you, and is there to help.